Billing Terms & Conditions

At Xporto, we strive to make your shopping experience seamless, transparent, and hassle-free. Whether you’re purchasing one of our premium Dyson products, including the Dyson Hair Dryer, Hair Straightener, or Airwrap, we want to ensure that you have a clear understanding of our billing terms and conditions. Please take a moment to review our detailed guidelines below. If you have any questions or need assistance, don’t hesitate to contact us at info@xporto.co.uk

Simplified Payment Options

To make your shopping experience as easy and convenient as possible, we accept the world’s most popular forms of payment. Choose the method that suits you best:
  • PayPal
  • Visa
  • Discover
  • JCB
  • Apple Pay
  • Stripe
  • Google Pay
  • American Express (AMEX)
All transactions are securely processed in GBP (£), ensuring that you can shop with confidence, knowing your payment details are protected.

Accurate Billing Information

To ensure your order processes smoothly, please provide the most accurate and up-to-date billing information when completing your checkout. Incorrect or outdated billing details may lead to delays or cancellation of your order. We prioritize security and take all necessary steps to safeguard your personal and financial information.

Instant Charge Processing

  • Instant Charge: Your payment will be processed immediately upon order placement to confirm and secure your purchase.
  • Secure Transactions: We use industry-standard encryption to protect all personal and financial data, ensuring a safe transaction environment.
  • No Extra Processing Fee: There are no extra processing fees charged by Xporto. However, international customers may incur conversion fees imposed by their banks. Please check with your bank for more details.

Order Confirmation Email

After successfully placing your order, you will receive an order confirmation email with the details of your purchase. This serves as your receipt, so we encourage you to review it carefully. If you notice any discrepancies or errors, please contact us immediately at info@xporto.co.uk

Transparent Pricing & Taxes

All product prices listed on our website are in GBP (£) and include VAT where applicable. There are no hidden charges during checkout—what you see is what you pay! For international customers, please note that your bank may charge additional fees when converting the currency. Contact your bank for more information on these charges.

Discounts, Promotions & Coupons

We love offering our customers great deals! Here are a few things to keep in mind regarding discounts, promotions, and coupons:
  • Coupon Use: Discount coupons are typically limited to one use per order unless otherwise stated. Coupons cannot be combined with other promotional offers.
  • Promotion Dates: Special promotions and discounts are available only during specified dates. Make sure to take advantage of the offer while it lasts, as we cannot honor past promotions once the offer period has ended.

Cancellation or Amendment of Order

  • Change of Mind: Once an order is placed, it typically goes straight into processing. While we’ll do our best to accommodate any cancellation requests, we cannot guarantee approval. To request a cancellation, please contact us immediately at info@xporto.co.uk
  • Order Cancellation by Xporto: In rare cases, Xporto may cancel an order due to issues with payment or suspected fraud. If this happens, we will notify you promptly and issue a full refund.

Easy Refunds and Returns

We understand that sometimes things don’t work out. For returns or refunds, please refer to our Return Policy. Once approved, refunds will be processed to your original payment method within 10-14 business days. Our goal is to make the returns process as smooth and painless as possible.

Payment Failures

If a payment fails due to insufficient funds or any other issue, you will need to update your payment method before your order can be shipped. If you continue to experience payment issues, your order may be canceled. Persistent issues may also result in a fraud prevention flag on your account.

Chargebacks and Disputes

If you experience any issues with your payment, please contact us directly at info@xporto.co.uk Please note that frivolous disputes or chargebacks filed in bad faith will be investigated and could result in further action. We strive to resolve all issues amicably, so we encourage open communication.

Have questions? Need assistance? Contact us anytime!
We are here to assist you in making this shopping experience as stress-free as possible. When you have a question regarding our Billing Terms and Conditions, let us know immediately.



Contact Information

Trade: Xporto
Email: info@xporto.co.uk
Phone: +44 7893986097
Business Address: 39 N Gate, Newark, England, NG24 1HD, United Kingdom

Opening hours:
Monday to Friday (07:00 am – 11:00 pm)
For alternative contact options, click here!